Course curriculum

  • 1

    Empathy

    • Empathy is kween

    • Empathy for your customers

    • Empathy for your colleagues

    • Empathy as a leader pt. 1

    • Empathy as a leader pt. 2
  • 2

    Empowerment & Accountability

    • What does empowerment even mean?

    • How do you hold people accountable?

    • ARCI (slightly modified RACI)
  • 3

    Action

    • Defaulting to action

    • Actioning your ideas
  • 4

    Goals

    • Goal Alignment

    • Setting the right goals

Pricing

About your Instructor

Gary Allen

Product Marketing Affecianado

Gary spent the last three years building his career at the nexus of Customer Success, Product, & Marketing, with Unbounce - a landing page and conversion platform for marketers.He's now a Product Marketing Manager at Thinkific.